Cancellation Policy
Understand The Cancellation Policy
Individual Policy
Payment is required to hold your reservation. If your group or any individual cancels prior to 72 hours of the trip, a $10.00 per person processing fee will be assessed. No refunds will be given for no-shows or cancellations within the 72-hour cancellation period. Remember to choose a trip that suits your entire group’s needs and abilities. Our office staff is happy to answer questions that may help you determine an appropriate trip for your group.
There will be a $25 per person fee to switch dates, times or rivers from the reservation currently made if done prior to 24 hours of the trip time. There will be no credits or refunds issued if a trip is changed to one of lesser value. Within 24 hours of the trip we cannot make any adjustments to your reservation, no exceptions.
Group Cancellation Policy
The benefit of booking as a group is that you are eligible for quantity discounts; however, you are subject to a different cancellation policy. Any party receiving a group discount is subject to a 30-day cancellation policy. If your group or any individual cancels prior to 30 days of the trip, a $10.00 per person processing fee will be assessed. No refunds will be given for no-shows or cancellations within the 30-day cancellation period.
Make sure everyone in your group has read and understands the cancellation policy; this will keep misunderstandings and cancellation disputes to a minimum. Weather is not a cause for cancellation; trips run rain or shine.
Contact Details
Highside Adventure Tours, Inc. (DBA Good Times Rafting, Colorado Adventure Center) operates under special use permits with the White River National Forest, Colorado State Parks (Arkansas River Headwaters Area), Bureau of Land Management (BLM Kremmling office), Clear Creek County and is an equal opportunity service provider.
All Lower Colorado River (Shoshone Rapids) and Roaring Fork trips offered through Rock Gardens Rafting a fully licensed and permitted outfitter.
