Highside Adventure Tours is a fast-growing, guide-owned and operated outfitter. Offering fun and exciting river rafting and outfitting services, HAT offers a lot of opportunities for fun-loving, hardworking and dedicated people. John Cantamessa started Highside Adventure Tours after working for some of the largest adventure tour companies in Colorado. After working for these companies for many years, he became frustrated with the quality of service they provided guests as well as the lack of fun and fulfillment in the workplace. That’s when he decided to start a company with emphasis on caring about guests and employees and showing them the many wonders of this very special place we call home.

Highside Adventure Tours is hiring!

2012 Positions:

Reservations Staff

We are looking for cheerful, intelligent, outgoing team players who enjoy talking on the phone with people from around the world. Responsibilities include telephone reservations, filing, data entry, responding to e-mail inquiries, inventory control, checking in guests, handling money and cleaning office space. These positions are available at all three of our offices: Summit County, Idaho Springs, and Buena Vista.

Requirements for position:

• Computer skills – Basic knowledge of Microsoft programs such as Excel, Word, etc.
• Ability to prioritize and answer multiple phone lines
• Customer service skills
• Money handling and register balancing skills
• Ability to work flexible hours and schedules

Position dates: Job starts in Mid May to early June and goes through Labor Day.

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Reservations Manager

Highside Adventure Tours is looking for a responsible, outgoing reservations manager to train and manage reservations staff at the Summit County location. Responsibilities include training and scheduling of staff to answer telephones and take reservations. Additional responsibilities include group sales, entering data into the reservations system, checking in guests, taking payments from guests, etc. This person will understand and know how the entire office should run and will act as assistant office manager when needed.

Requirements for position:

• Computer skills – Basic knowledge of Microsoft programs such as Excel, Word, PowerPoint, QuickBooks etc.
• Customer service skills
• Ability to prioritize and answer multiple phone lines
• Scheduling/management skills
• Money handling and register balancing skills
• Ability to work flexible hours and schedules

Position dates: Job starts in early May and goes through Labor Day weekend

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Drivers

We are looking for experienced full- and part-time drivers for our fleet of buses and vans. Our drivers are required to have excellent safety and driving records as well as be in good health. You must have a current DOT physical, Colorado CDL and be able to pass a pre-employment and possible random drug screenings. We will need a copy of your driving records. You will need to have a class B license with passenger and air brakes endorsements. Driving of buses does include the use a trailer. Minimum age 25.

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Experienced Guides

Guide Job Description

We are always looking for guides with commercial experience. Our experienced guides will be required to run both oar and paddle rafts. You must have accurate and up-to-date guide logs (including training and certification) to be eligible for employment. By Colorado law you will be required to have a minimum of Basic First Aid and CPR, but higher levels of medical skills and swiftwater rescue will improve your job prospects and daily pay. We hire only professionals and we expect the highest level of professionalism from our staff. You will be working for a guide-owned and operated company whose owner often gets on the river.

You must be available to work from mid-May until September to be considered for employment. HAT runs three different rivers and we expect our more qualified guides to train and be certified on all three rivers. Our more experienced guides must be willing to travel from river to river. We have a very close-knit staff and most of our guides return year after year, so we are primarily looking for new guides who are interested in more than just one season’s work; this will be taken into consideration during hiring.

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Inexperienced Guides

Guide Job Description

For information on how to become a professional certified Colorado State guide check out the certification program held each year in May. APPLY NOW!

Photographers

HAT is looking for photographers with experience in digital photography to set up and run the photo program for HAT. Responsibilities include picture taking, processing, sales and organization of the entire photo program.

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Work Visas

Employees needing visas to work in the US need to contact us at 970-668-1228 or e-mail us your information at info@raftingcolorado.com. Visa space is limited. If you are not an American citizen and already have a work visa please contact us for more information.

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Zip Line Guides

Zipline Guide Job Description

The primary responsibility of this job is to properly instruct and safely lead the guest through the zipline, rock climbing wall and challenge course elements.

Guide duties and responsibilities:

• Report to work well groomed, in uniform and ready to work at scheduled time.
• Fit customers in harnesses, helmets and gloves.
• Conduct a safety orientation talk and demonstration.
• Properly instruct, demonstrate and safely guide guests through the course.
• Maintain the highest level of service to our zipline guests, smile, and provide them instructions as needed.
• Converse with guests about local history, geology, flora and fauna.
• Report any incidents and complete accident reports when necessary.
• Use positive, open and appropriate communication with all company staff.
• Inspect and maintain equipment on a daily basis. It must be clean and in good working condition.
• Maintain the harnesses, helmets and gloves in a neat and orderly manner.
• Complete equipment and rope use logs on a daily basis.
• Handle and store ropes and equipment properly.
• Promote future zipline and ropes course trips, photo sales and rafting trips.
• Perform other responsibilities as needed.

Minimum Skill Requirements:

• Must have good communication skills and be a positive team player.
• Must have excellent interpersonal skills, exhibit patience if necessary, and be able to interact with different types of people.
• Must have the ability to display sound judgment and discretional skills.
• Must be able to work under pressure.
• Requires organizational skills and time management.
• Must have current CPR and First-Aid certification.
• Able to successfully complete ACCT high element facilitator training or provide proof of current ACCT certification.

ACCT high element facilitator training with ACCT certification class offered by the Colorado Adventure Center early May and early June.

(Cost for certification class is $350.00)

Physical Abilities required:

• Must be over 18 years of age.
• Must be reasonably fit, and have full hand dexterity and full range of overhead arm motions.
• Must not have a fear of heights nor prone to panic attacks or anxiety.
• Must be able to work outdoors for long days in diverse weather conditions.

Work Schedule:

• Must be able to work Seasonal from Memorial Day to Labor Day.
• Must be able to work weekend
• Must be available to work long days from 7am to 8pm if needed.

Additional information:

Guides must provide their own equipment, including approved climbing helmet, harness and sturdy boots. Guides are also required to wear company uniforms: shirts will be provided, but guide must purchase required uniform shorts.