Payment is required to guarantee your reservation. If your party or any individual in your party cancels outside of 48 hours of your scheduled trip, a $10.00 per person processing fee will be assessed. No refunds will be given for no-shows or cancellations within the 48 hour cancellation period.
The benefit of booking as a group is that you are eligible for quantity discounts, however you are subject to a different cancellation policy. Any party receiving a group discount is subject to a 14 day cancellation policy. If your group or any individual in your group cancels outside of 14 days of your scheduled trip, a $10.00 per person processing fee will be assessed. No refunds will be given for no-shows or cancellations within 14 days of your scheduled trip.
Make sure everyone in your group has read and understands the cancellation policy as this will keep misunderstandings and cancellation disputes to a minimum. Weather is not a cause for cancellation since trips run rain or shine.
Remember to choose a trip that suits your entire group’s needs and abilities. Our office staff is happy to answer questions that may help you determine an appropriate trip for your group.
There will be no credits or refunds issued if a trip is changed to one of lesser value. Within 24 hours of the trip we cannot make any adjustments to your reservation, no exceptions.
Highside Adventure Tours, Inc. (DBA Good Times Rafting, Colorado Adventure Center) operates under special use permits with the White River National Forest, Colorado State Parks (Arkansas River Headwaters Area), Bureau of Land Management (BLM Kremmling office), Clear Creek County and is an equal opportunity service provider.
All Lower Colorado River (Shoshone Rapids) and Roaring Fork trips offered through Rock Gardens Rafting a fully licensed and permitted outfitter.